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Privacy Policy

WHO ARE WE?

HOSTAL EL FARO DE CHIPIONA, S.L. is the data controller responsible for the personal data of the USER and informs you that this data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR), and Organic Law 3/2018 of 5 December (LOPDGDD).

WHAT DO WE USE YOUR DATA FOR?

The data we obtain from the user (either online or in person) will be used, among other purposes, to manage reservations, answer queries, and if requested, send you advertising, offers, and promotions.

WHY DO WE USE THEM?

There are several reasons why we are legitimized to process user data. The main reason we process your data is for the execution of the contract for services when making a reservation. In addition, there are other reasons that legitimize us such as interest in studying browsing habits or consent given for sending advertising, or processing requests and inquiries, among others.

WHO DO WE SHARE YOUR DATA WITH?

The Data Controller may disclose your data to:

  • Competent public authorities, State Security Forces and Bodies, Judges, and Courts, in compliance with obligations and requirements
  • Third parties acting as data processors in order to provide their services.

Except for the aforementioned, your data will not be communicated to other third parties. If, for any reason, it is necessary to communicate such data to third parties, you will be informed in advance and the corresponding arrangements will be made for this purpose.

YOUR RIGHTS

Right to withdraw consent at any time.

Right of access, rectification, portability, and deletion of your data, and of limiting or objecting to its processing.

Right to lodge a complaint with the supervisory authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

Contact information to exercise your rights:HOSTAL EL FARO DE CHIPIONA, S.L.. Avenida del Faro, 25 – 11550 Chipiona (Cádiz). Email: reservas@hostalelfaro.com

WE INVITE YOU TO READ OUR PRIVACY POLICY TO SEE IN DETAIL HOW WE USE PERSONAL DATA.

PRIVACY POLICY

1. INFORMATION TO THE USER

Who is responsible for processing your personal data?

HOSTAL EL FARO DE CHIPIONA, S.L. is the Data Controller of the personal data of the USER and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR), and Organic Law 3/2018 of 5 December (LOPDGDD).

Why do we process your personal data?

To maintain a commercial relationship with the user. The operations planned to carry out the processing are:

The Data Controller will process the user’s data in order to maintain, develop, and comply with their relationship. Specifically, reservation and stay management, sending notifications, payment and billing management.

Sending commercial advertising communications of offers and promotions by e-mail, social networks, or any other electronic or physical means, present or future, that enable commercial communications. These communications will be made by the Data Controller and will be related to their products and services, or those of their collaborators or suppliers, with whom they have reached a promotional agreement. In this case, third parties will never have access to personal data.

Processing orders, requests, responding to inquiries, or any type of request made by the USER through any of the contact forms made available on the Data Controller’s website.

Improving services through the analysis of browsing habits and to improve the offer of services and/or products that may be of interest.

Why can we process your personal data?

Because processing is legitimised by article 6 of the GDPR as follows:

With the USER’s consent: sending commercial communications of offers and promotions. Processing orders, requests, etc. at the user’s request.

By legitimate interest of the Data Controller: analyzing users’ browsing habits.

For the execution of the services contract processed with the Data Controller.

How long will we keep your personal data?

They will be kept for no longer than necessary to fulfill the purpose of the processing or where there are legal prescriptions that determine their custody. When it is no longer necessary, they will be deleted with appropriate security measures to ensure data anonymization or complete destruction.

Who do we provide your personal data to?

The data provided by users who purchase our products will be communicated to the company that provides transportation and delivery services to the Data Controller in order to fulfill their orders.

Except for the above, your data will not be communicated to other third parties. If, for any reason, it is necessary to communicate such data to third parties, you will be informed in advance and the corresponding arrangements will be made for this purpose.

All this except in cases where a legal requirement obliges us to disclose such data to a third party.

What are your rights?

Right to withdraw consent at any time.

Right of access, rectification, portability, and deletion of your data, and of limiting or objecting to its processing.

Contact information to exercise your rights: HOSTAL EL FARO DE CHIPIONA, S.L.. Avenida del Faro, 25 – 11550 Chipiona (Cádiz). Email: reservas@hostalelfaro.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data is necessary to fulfill their request, by the provider, with the inclusion of data in the remaining fields being voluntary.

The USER guarantees that the personal data provided to the Data Controller are truthful and is responsible for communicating any changes to them.

The Data Controller informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. If not all data is provided, it is not guaranteed that the information and services provided will be fully tailored to their needs.

3. SECURITY MEASURES

In accordance with the provisions of current regulations on the protection of personal data, the Data Controller is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed lawfully, fairly, and transparently in relation to the data subject and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

The Data Controller guarantees that they have implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the USERS and has communicated the appropriate information to them so that they can exercise them.

For more information on privacy guarantees, you can contact the Data Controller through reservas@hostalelfaro.com